You can find all of our FAQs below or select what you’re looking for below
General
What amenities are available in your bedrooms?
What can you do in the local area?
What room types are available?
How do I book a room?
Do you offer free parking?
Do you have leisure facilities available?
How can I find you?
Do you have Wi-Fi?
What is the cost of your venue hire?
How do I book a meeting room?
Are you DDA compliant?
Do you have accessible bedrooms?
Are you pet friendly?
Are you child friendly?
Do you currently have any offers available?
What are your sustainable practices?
Where can I leave feedback?
Do you have any jobs available?
Do you offer cleaning services?
How can I contact you?
Food & Drink
What time is dinner served?
What time is lunch served?
What time is breakfast served?
Does your menu include Gluten Free options?
Where do I find your food menu?
How can I cancel my table?
Is there a dress code for your catering facilities?
What type of food do you offer?
Can I host a function in your restaurant?
Do you have a restaurant?
Meetings & Corporate Events
Do you have Wi-Fi?
How do I book a meeting room?
Do you offer any team-building activities?
What AV/Tech is available?
Do you provide dedicated technical support?
Do you offer a corporate retreat package?
Where can we find out more information regarding corporate away days?
Can you cater for my corporate event?
How do I contact your meeting, training and events team?
Where can I get a quote for my upcoming meeting, conference or event?
Can I book a tour of your conference facility?
Do your training rooms come with technology?
What meeting room sizes do you have available?
Do you offer meeting packages?
Events
How do I make a venue hire enquiry?
What events have you previously hosted?
What is the cost of your venue hire?
Do you have entertainment suppliers?
Do you offer corporate events packages?
Can I book a tour of your venue for my upcoming event?
How do I book an events space?
Associations
What amenities are available in your bedrooms?
What can you do in the local area?
What room types are available?
How do I book a room?
Do you offer free parking?
Do you have leisure facilities available?
How can I find you?
Do you have Wi-Fi?
How do I make a venue hire enquiry?
What events have you previously hosted?
What is the cost of your venue hire?
How do I book a meeting room?
Do you offer any team-building activities?
Are you DDA compliant?
Do you have accessible bedrooms?
What AV/Tech is available?
Do you provide dedicated technical support?
Do you have entertainment suppliers?
Do you offer a dedicated coordinator for association groups?
What catering options are available for association events?
Christmas
Is there car parking onsite?
Is there accommodation available?
Is there a bar on the night?
Are your Christmas parties sustainable?
Can we do a table plan for our party?
Is there an age restriction?
Can we add people to our party?
I’ve pre ordered a drinks package; how do I get it on the night?
What is the deposit and when do I have to pay it in full by?